Procurement Transformation Project

A large Queensland Bank recognised that its procurement function was not performing to industry standards, so initiated a procurement transformation project. The Bank did not have the in-house capability or capacity to manage the procurement transformation.


Managed the full Procurement Transformation project, including:

  • Review the current situation and compare to industry ‘best practice’.
  • Complete stakeholder sessions across the business to define business needs, current issues, and areas of ‘best practice’.
  • Develop a new procurement structure, teams, processes, and technology to suit the business culture and achieve the client’s business objectives.
  • Manage the internal approvals process, and the transitioning to the new procurement model.


Caliba delivered the following outcome for the client:

  • A new sourcing and category management organisation structure to better deliver value for the organisation.
  • Clear position descriptions for all procurement staff with RACI charts for all major tasks.
  • A new category management framework put in place for managing strategic spend.
  • A new Supplier Relationship Management framework to better manage strategic suppliers.